Complete suit, 100% adhering to the rules, which offers security, control and support so that your agent can work from home, as if he were in the contact center.
WFO (Workforce Optimization)
WFM-based solution that offers all the resources to size, manage and adjust your equipment in real time.
A complete solution for campaign and shooting management, with modules that meet the challenges of marketing, flow automation, transactional communications and packages of sms, email and WhatsApp adjusted to the size of your challenge.
Solution for satisfaction surveys, management of consumer expectations and the implementation of improvement processes for customer service.
Find out what Interaxa can do with your company