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Genesys Cloud
Interaxa is the only Genesys Platinum LATAM partner.
With the partnership of the global leader in call center solutions, we make your operation 100% Cloud-based.
Salesforce
With advanced integrations, we enrich data and enhance results across the various Salesforce solutions.
Integration of independent microservices focused on the success of your business operation.
| Cloud and On-premise
| Inbound/Outbound Campaigns
| Chat, Bots, Email, WhatsApp
| Video calls
| IVR flows and intelligent routing
| Quality Management & Workforce Management
| System Integrations and customizations
| Reporting
| Survey and Voice of the Customer
Real-time operations monitoring with proactive support to address your business challenges.
| Relationship management and customer satisfaction
| Workshops for champions and critical users (agents of change)
| Network operations center and technical support levels 1, 2 and 3
| Support for managers, analysts, and contact center administrators
| Service level management
| Development of custom solutions
We´re Game ChangersClash is an investment company ahead of its time, delivering game-changing business.It empowers leaders and entrepreneurs to set the pace and to transform their operations.
Business Evolution
Behaviour e Performance
Negotiation Journey
Digital Employee Experience
Play the game with us